1. You Check, I Check
Please do check the listing properly – for the condition (some items are used), the colour, the price as I don’t do refunds. I sanitise and check every damn thing inside and out before I post to you!
I am only human and there are so many of you and just one of me, so if you spot a mistake quickly let me know. Please don't contact me 4 weeks later and say that you think this and that is missing - check right away!
2. The matter of Delivery
Current delivery costs:
UK
£2.25p – 1st Class Recorded for one item up to 100g
£3.20 – 1st Class Recorded for multiple items up to 500g
£4.20 – 1st Class Recorded for multiple items up to 1kg
Very heavy items are marked with *and come with a small surcharge (50p) will be added
International
£3.50p – up to 200g
£4.67p – up to 300g
Airsure (tracked, signed for service) is £4.90p on top of basic charges and you can request this, or I will add it where there is a large order or one of high value to make sure it gets there safely!
Certain countries such as Italy or Brazil must take the Airsure option.
BASICALLY – I am armed with scales and will be as accurate as I can (not saying I will be spot on to the pence!) with shipping – you will only be charged at cost plus 20p for the packing materials – I will be referring to the Royal Mail Postage Table to make sure I used the fastest, safest, but also best price for shipping.
4. Give me information, please!
3. To order, email me! blogsale @ cosmetic-candy.com
Please include -
Your PAYPAL EMAIL ADDRESS in the comment or even better, in the comment form. I can see this email address and will use this for invoicing. If its your Grandma, Boyfriend, Pet Cat’s email who will be paying for it then USE THEIR EMAIL ADDESS!
2. Copy & Paste the whole item description if you can.
I need the item NUMBER, NAME and PRICE. Please say if you are UK or INTERNATIONAL and if you want AIRSURE.
Also...
1. Items are non refundable unless I have made a mistake
2. Proof of Delivery is always kept
3. Please let me know immediately of any changes and let me know your correct delivery address.
Where you have given me the wrong address, you will need to cover the costs of reshipping. If it's my fault I will pay it.
Please don't just send me money via paypal, please wait for my invoice.
Any questions please ask!
Cheers!
